Privacy Policy

1. Introduction

Pentagram Ltd ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.pentogram.com (the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you create an account, we collect your email address and any profile information you choose to provide.
• Content: Videos, images, and other content you upload to the Service.
• Communications: When you contact us, we collect the information you provide in your messages.

2.2 Information Collected Automatically

• Usage Data: Information about how you interact with the Service, including pages viewed, videos watched, and features used.
• Device Information: Browser type, operating system, device type, and unique device identifiers.
• IP Address: Your Internet Protocol address for security and analytics purposes.
• Cookies: Small data files stored on your device to enhance your experience.

2.3 Analytics Data

We collect aggregated analytics data including video views, engagement metrics, and general usage patterns to improve our Service.

3. How We Use Your Information

We use the collected information for:

• Providing, maintaining, and improving the Service
• Processing and managing your account
• Responding to your requests and communications
• Enforcing our Terms of Service and policies
• Detecting and preventing fraud and abuse
• Analyzing usage patterns to improve user experience
• Complying with legal obligations
• Sending service-related notifications

4. Information Sharing

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in operating our Service (hosting, analytics, etc.)
• Legal Requirements: When required by law or to respond to legal process
• Protection of Rights: To protect our rights, privacy, safety, or property
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Consent: When you have given explicit consent to share

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (HTTPS/TLS)
• Secure data storage with access controls
• Regular security assessments and updates
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Authenticate users and prevent fraud
• Analyze traffic and usage patterns
• Deliver relevant content

You can control cookies through your browser settings. Disabling cookies may affect functionality of certain features.

Types of Cookies We Use:

• Essential Cookies: Required for basic site functionality
• Analytics Cookies: Help us understand how visitors use the site
• Preference Cookies: Remember your settings and preferences

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• Account data: Retained while your account is active
• Content: Retained until you delete it or your account
• Analytics data: Aggregated and retained for up to 2 years
• Legal compliance data: As required by applicable law

8. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@pentogram.com.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected such information, we will take steps to delete it promptly.

11. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Pentagram Ltd
Email: privacy@pentogram.com
Website: www.pentogram.com